Privacy Policy

www.premote.co.uk (“we”, “our”, or “us”) is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard the personal information you provide to us on our website.

Information We Collect

We collect personal information from you when you create an account, place an order, subscribe to our newsletter, or interact with our website. This may include your name, email address, postal address, phone number, and payment information (such as credit card details).

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, operating system, and browsing behaviour through the use of cookies and similar technologies.

Use of Information

We use your personal information to:

  • Process and fulfil your orders.
  • Communicate with you about your orders, account, and customer service inquiries.
  • Send you marketing communications (if you opt-in) about our products, promotions, and special offers.
  • Conduct market research and analysis to improve our products, services, and customer experience.
  • Prevent fraud and comply with legal obligations.

We may also use your information in an aggregated form for internal business purposes, such as data analysis and website optimisation.

Sharing of Information

We may share your personal information with third-party service providers who assist us in operating our website, conducting business activities, and providing services to you. These may include payment processors (e.g., Stripe, PayPal), shipping carriers, email marketing platforms, and web analytics services. We require these service providers to maintain the confidentiality and security of your personal information.

We may also disclose your information if required by law, regulation, or legal process, or if we believe disclosure is necessary to protect our rights, property, or safety, or that of others.

Data Security

We implement reasonable physical, technical, and administrative safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmitting or storing data is completely secure, and we cannot guarantee the absolute security of your information.

Your Rights

You may have certain rights regarding your personal information, such as the right to access, correct, delete, or restrict the processing of your data. To exercise these rights or if you have any privacy-related questions or concerns, please contact us using the information provided below.

Third-Party Links and Services

Our website may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of those third parties before providing them with any personal information.

Children’s Privacy

Our website is not intended for use by children. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website or by other appropriate means.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:eddy@premote.co.uk